Magical Assistant "Mindy"

Minimum order amount — UAH 500 💌

Delivery Methods 🚚

• Nova Poshta — within Ukraine and internationally

• Ukrposhta — within Ukraine and internationally

• In-store pickup — available with online payment only (unpaid orders are not reserved)

• Courier delivery — Kyiv and surrounding areas

• Your own international carrier

Free Delivery 💌

• Nova Poshta — for orders over UAH 4,500

• Ukrposhta — for orders over UAH 3,500

Cash on Delivery Terms 💌

A prepayment of UAH 150 is required to place an order with cash on delivery 💳.

This amount covers part of the packaging 📦 and shipping 🚚 costs.

If the parcel is not collected ❌, the prepayment is non-refundable, as these funds are used to cover postal service expenses 🏤.

Thank you for your understanding and trust 🌿✨

monobank | Universal Bank Installment Plan

Service Provider:

JSC UNIVERSAL BANK, NBU License No. 92 dated January 20, 1994, registered in the State Register of Banks under No. 226.

Product Terms:

• Minimum installment amount: UAH 1

• Maximum installment amount: UAH 400,000

• Real annual interest rate: 0.000001%

• Available term: 3–25 payments

• Repayment method: equal monthly installments

• First payment: due at the time of purchase

Information about the product's key terms and relevant warnings is available on the product website: chast.monobank.ua.

- Online on the website with a card
- By bank transfer to our account
- Cash on delivery
- In-store cash payment
- Installment plan via monobank | Universal Bank

Service provider:

JSC “UNIVERSAL BANK” NBU license No. 92 dated January 20, 1994, State Register of Banks No. 226.

Product features:

- Minimum installment amount: 1 UAH
- Maximum installment amount: 400,000 UAH
- Effective annual interest rate: 0.000001%
- Available payment term: 3–25 months
- Repayment schedule: monthly payments in equal installments
- First payment due at the time of purchase

Information on key product features and warnings is available on the product website at chast.monobank.ua

Returns and Exchanges

We value the trust of everyone who chooses our unique products for themselves or as gifts. We always strive to ensure that your order brings you nothing but joy and satisfaction.

However, in accordance with Article 9 of the Law of Ukraine “On Consumer Protection,” the buyer has the right to return or exchange a product of good quality within 14 days of purchase (excluding the day of purchase) if the product has not been used, its marketable appearance, packaging, and labels have been preserved, and the document confirming the purchase is available.

However, certain categories of goods are not subject to return or exchange, as provided for by Resolution of the Cabinet of Ministers of Ukraine No. 172 dated March 19, 1994 (“On the Implementation of Certain Provisions of the Law of Ukraine ‘On the Protection of Consumer Rights’”).

In particular, the following categories of goods are not eligible for return:

- personal hygiene products (these may include, for example, incense, candles, herbs, teas, essential and aromatic oils);

- items that come into contact with the body (jewelry, amulets, bracelets, etc.);

- printed materials (magic books, Tarot cards, etc.);

- items for personal or ritual use (amulets, figurines, statuettes, pouches, boxes);

- products made from natural materials (e.g., items made with wax, herbs, wood, natural stones);

- items made or charged individually upon request.

Unsealed food products, such as teas, are also non-returnable, even if they have not been consumed.

What should I do if the item is defective?
If you receive an item with a visible defect or damage, please contact us within 24 hours of receipt. We will definitely find the best solution: exchange, replacement, or refund.